Shipping Policy

Shipping Policy

Thank you for shopping with us. Below you’ll find everything you need to know about our shipping process.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

You will receive a confirmation email once your order has been placed, and another notification when your order has been shipped.

Please note: During peak periods (e.g., holidays or sales), processing times may be slightly delayed.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Standard Shipping: 5–10 business days
Express Shipping: 2–5 business days

Delivery times are estimates and may vary due to external factors such as courier delays or customs processing.

International Shipping

We ship worldwide. International delivery typically takes 7–15 business days, depending on the destination.

Please note:

Customers are responsible for any customs duties, taxes, or import fees
We are not responsible for delays caused by customs

Shipment Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this to monitor your shipment’s progress.

Incorrect Shipping Information

Please ensure all shipping details are correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you notice an error, contact us immediately at builtonrockgadgets@gmail.com . We will do our best to correct it before the order is shipped.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been marked as delivered by the courier.

If your package is missing:

Check with neighbors or your local delivery office
Contact the shipping carrier directly

If you still need assistance, feel free to contact us.

Delayed Shipments

While we strive to deliver orders on time, delays may occur due to factors outside our control (e.g., weather, courier issues, high demand). We appreciate your patience in such cases.